Privacy Policy

Effective Date: July 5, 2026

LowLatencyVPS (“LowLatencyVPS,” “we,” “our,” or “us“) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://lowlatencyvps.com, create an account, purchase our Services, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope

This Privacy Policy applies to:

  • Our website
  • Customer portal
  • VPS hosting services
  • APIs
  • Support services
  • Billing systems
  • Marketing communications
  • Any other services operated by LowLatencyVPS

This Privacy Policy does not apply to third-party websites, services, or applications that you may access through our Services.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name
  • Company name (if applicable)
  • Email address
  • Billing address
  • Country or region
  • Telephone number (optional)
  • Payment information (processed by our payment providers)
  • Support requests
  • Communications with our team

Account Information

When you create an account, we may collect:

  • Username
  • Account credentials (stored securely in encrypted or hashed form where applicable)
  • Account preferences
  • Service orders
  • Billing history
  • Support history

Server Information

As part of providing VPS services, we may collect operational information such as:

  • VPS identifiers
  • Assigned IP addresses
  • Operating system selection
  • Server configuration
  • Resource usage statistics (CPU, RAM, storage, bandwidth)
  • Service status

We do not routinely inspect or monitor the content stored on your VPS except where necessary to provide the Services, investigate abuse, comply with legal obligations, or protect the security and integrity of our infrastructure.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language settings
  • Referring website
  • Pages visited
  • Time and date of access
  • Cookies and similar technologies

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Authenticate customer accounts
  • Improve website functionality
  • Remember user preferences
  • Analyze website performance
  • Detect fraud and abuse
  • Enhance security

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

4. How We Use Your Information

We use your information to:

  • Create and manage customer accounts
  • Provide VPS hosting services
  • Process payments
  • Provision and manage servers
  • Deliver customer support
  • Respond to inquiries
  • Detect fraud and security threats
  • Prevent abuse of our Services
  • Improve our website and Services
  • Send important account and service notifications
  • Comply with legal obligations
  • Enforce our Terms of Service and other policies

Where permitted by law, we may also send promotional communications. You may opt out of marketing emails at any time.

5. Legal Bases for Processing (Where Applicable)

Depending on your location and applicable law, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent
  • Protection of vital interests
  • Establishment, exercise, or defense of legal claims

6. Payment Processing

We do not store complete payment card information on our systems.

Payments are processed by trusted third-party payment providers. These providers process payment information in accordance with their own privacy policies and security standards.

7. Information Sharing

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Domain or infrastructure partners (where applicable)
  • Cloud and data center providers
  • Fraud prevention services
  • Professional advisors
  • Government or law enforcement authorities when required by law
  • Service providers assisting us in operating our business

All third-party providers are expected to protect your information appropriately.

8. International Data Transfers

Your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we take reasonable measures to ensure that international data transfers are subject to appropriate safeguards.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

  • Encryption where appropriate
  • Secure authentication mechanisms
  • Access controls
  • Network monitoring
  • Security updates
  • Internal security policies

No method of electronic storage or internet transmission is completely secure. Accordingly, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with an applicable supervisory authority

We will respond to eligible requests within the timeframes required by applicable law.

12. Customer Content

LowLatencyVPS provides infrastructure services.

You retain ownership of all applications, databases, files, websites, and other content stored on your VPS.

Except as described in this Privacy Policy or required by law, we do not claim ownership of your content.

13. Children's Privacy

Our Services are intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to delete it.

14. Third-Party Services

Our website or Services may contain links to third-party websites or integrate third-party services.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.

The updated version will be posted on our website with a revised Effective Date.

Your continued use of our Services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

LowLatencyVPS
Website: https://lowlatencyvps.com
Email: support@lowlatencyvps.com